Support Center

How to replace/reset DS-100-R

Replacing

To replace a DS-100-R into a particular network, you must first ensure the Evolve Device Replacement Tool software is registering as “Ready to Replace Device.”  This can only happen after a room number and specific device type has been selected for replacement.  Please refer to Replacement Tool Overview for further detail on using this software.
 
After ensuring the device has battery power and the plastic tab has been removed from the battery compartment, double tap the button which should be visible through one of the small holes in the main sensor’s lid.  If this small black button is not accessible under the lid, then the lid was installed incorrectly and it will have to be removed to access the button.
 
A successful enrollment into an Evolve network will be registered by the replacement tool software, and “Device Replacement Successfully” will appear on the screen.  If after multiple attempts the device has not enrolled within the intended network, cancel the software’s replacement attempt, and try resetting the device.  See Resetting below.

Resetting

To reset a device, you must first ensure the Evolve Device Replacement Tool software is registering as “Ready to Reset Node.”  Select “Reset Node” in the software to initiate this command.  A reset node command is not room or device specific.
 
After ensuring the device has battery power and the plastic tab has been removed from the battery compartment, double tap the button which should be visible through one of the small holes in the main sensor’s lid.  If this small black button is not accessible under the lid, then the lid was installed incorrectly and it will have to be removed to access the button. 
 
A successful reset of a device will be registered by the replacement tool software, and the “Ready to Reset Node” screen will disappear.
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