Support Center

Troubleshooting DS-100-R

  • Verify the red LED can be seen when the door opens and closes.

    If the LED does not illuminate, verify the batteries do not require replacement

    Verify the magnet is installed close enough to the main sensor.  If moving the sensor closer to the magnet allows the red LED to illuminate, then the installation will need to be changed.

    If the LED does not illuminate in any case, the sensor will need to be replaced.
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