Notice the Property Status
summary table beside the System Health tile, which specifies:
- Number of Rooms Requiring Attention: total quantity of rooms containing devices that are not properly communicating with our ROC platform. Clicking on this value will lead you to our System Health Report for further detail.
- Number of Non-Communicating Devices: total quantity of devices that have not reported their latest status to our platform. It could indicate the product is failed, out of range, unpowered, or not included within the proper room's network. Clicking on this value will lead you to our System Health Report for further detail.
- Percent Occupancy: represents physical room occupancy status, meaning thermostats and lights (if applicable) would remain in the last setting adjusted by the guest or hotel staff. By contrast, all "unoccupied" rooms are automatically set into a pre-configured energy saving state. Clicking on this value will lead you to our system's Occupancy Report for further detail.