Support Center

Thermostat Settings (Property-Wide or by Room)

Note: when loading the Property-Wide Settings section, it will only load rooms that have online ROC modules and functioning thermostats to ensure your settings are applied correctly. You must troubleshoot offline ROC modules and thermostats before being able to remotely apply changes via Property-Wide Settings.

As a user of the Property-Wide Settings section of Insight, you have the ability to remotely update your thermostat temperature settings property-wide, for a group of rooms, or for an individual room.

To change these settings for the entire property, select the “Property” tab in the top right corner of the page.

To change these settings for a group of rooms or individual room, select the “Rooms” tab in the top right corner of the page.

Standard Settings
The purpose of this setting is to conserve energy by enabling standard setback temperatures for rooms that are unoccupied. As an example, your heating setback temperature may be 68 degrees and your cooling setback temperature may 76 degrees. These are your most used settings. Please see Out of Order settings for deeper setbacks.

Out of Order Settings
The purpose of this setting is to conserve energy by enabling very deep thermostat setback temperatures for rooms that are undergoing maintenance or will not be occupied by a guest for an extended period of time. As an example, your heating setback temperature may be 55 degrees and your cooling setback temperature may be 85 degrees. To enable these settings for a particular room, please navigate to the room and toggle “Out of Order” to “Yes” and set the appropriate expiration date.

To enable these settings for multiple rooms, please use Bulk Actions.

Commons Terms:

Comfort Temperature: When the guest room moves into the occupied state for the first time by the guest walking into an unoccupied room, the thermostat automatically sets to comfort temperature such as 72 degrees.

Heating Setback Temperature: The setback temperature during winter time (the heating season). As an example, when the room enters the unoccupied state, the thermostat will set back as far as 68 degrees without engaging the heating.

Cooling Setback Temperature: The setback temperature during summer time (the cooling season). As an example, when the room enters the unoccupied state, the thermostat will set back as far as 76 degrees without engaging the cooling.

Min Cooling Setpoint Visible to Guest: The guest can change the setpoint no lower than this temperature on the thermostat.

Max Heating Setpoint Visible to Guest: The guest can change the setpoint no higher than this temperature on the thermostat.
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